How do I get started?

The WELL Building Standard® v1 for Commercial and Institutional Offices and pilot standard addenda for Education, Retail, Multifamily Residential, Restaurant and Commercial Kitchen are available for download on WELLcertified.com/standard. WELL Certification begins with registration through WELL Online. Upon registration, all projects gain access to WELL coaching support, which includes a suite of resources, tools and webcasts to guide projects through the certification process, along with the ability to ask questions or share challenges with our global WELL coaching team in the support tab of your WELL digital platform. A WELL Reviewer is assigned at the time of documentation submission, whose role is to ensure that a project complies with WELL’s requirements. The WELL Reviewer is responsible for a project’s documentation review and Performance Verification. See below for more information about WELL coaching and WELL Reviewers. The next step in the certification process is Documentation Review, in which the documentation required for each feature being pursued is submitted for review. The WELL Reviewer then performs a technical review of the submitted documentation. Two rounds (preliminary and final) of review are included. Once the project passes the documentation review phase, the project may move on to Performance Verification, in which a series of post-occupancy performance tests are performed. Once it is demonstrated through these two steps that the project has achieved all of the applicable Preconditions and desired Optimizations, the project achieves WELL Certification. Recertification ensures that the project maintains the same high level of design, maintenance, and operations over time. WELL Certification v1 is valid for three years. In order to maintain a current certification, WELL Certified™ projects must undergo Performance Verification again and apply for recertification to verify that the building continues to perform in accordance with the requirements of the WELL Building Standard v1 before the end of the three-year Certification period. During the Certification period, annual data must also be submitted for the features that require more frequent reporting. Looking to learn more? The WELL v1 Certification Guidebook has additional details about each step in this certification process.