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I have further questions about the WELL AP/exam, whom should I contact?

Learn more about the WELL AP credential, including how to register for the WELL AP exam and credential maintenance by visiting wellcertified.com/well-ap. Contact WELLAP@wellcertified.com for general or specific questions relating to your WELL AP registration/purchase or eligibility extensions.

Visit gbci.org/contact for questions, comments and concerns regarding WELL AP testing accommodations, exam records, exam content appeals, exam development and format, scoring and all other exam policies and procedures. The GBCI call center is available Monday through Friday from 9:00 a.m. to 5:30 p.m. ET. Call 1-800-795-1746 (within the US) or +1-202-742-3792 (outside the US).

Visit prometric.com/gbci to schedule, reschedule, cancel and confirm exam appointments 24 hours per day. See Registration on page 4 of the WELL AP Candidate Handbook for more information. If you experience difficulty locating a test center or finding available dates, view the list of Prometric call centers to find your local testing center.

For more details on Prometric’s remote proctoring service, ProProctor, review the ProProctor User Guide and contact ProProctor Technical Support if you encounter technical difficulties with the ProProctor application.

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